FAQ

Frequently asked questions: 

Mama Jean’s will refund any unopened, unexpired product within 30 days of purchase with receipt. All sales final on special orders, clearance, perishable/frozen items, CBD, HCG and cosmetics.

Mama Jean’s stands behind the quality of our products, therefore we are unable to return or exchange any products that don’t meet personal preferences.

We will offer an exchange only for like products on any produce/perishable item that doesn’t meet Mama Jean’s standards within 3 days of purchase with receipt.

MaMa Jean’s is proud to accept EBT (Electronic Benefits Transfer), otherwise known as SNAP. This program, previously known as Food Stamps, has been put in place to offer supplemental dollars to those trying to make the best possible choices for themselves and their families. It is our hope to offer wholesome, nutritious food to every member of our community.

If paying with an EBT card please use that as your first form of payment. All grocery items are covered by EBT. This includes packaged foods, perishables, fresh cheese, local meat, organic produce, and bulk foods. Beer and wine products are not covered.

All items from our deli case, packaged grab-and-go items, baked goods and salad bar items are covered. Items served hot or made to order at the deli are not covered by EBT. That means all coffee beverages, juices, smoothies, and hot items like breakfast, soups and paninis are not covered.

Most supplements are not covered by EBT. But some items, like proteins, greens and oils, can be used in the kitchen. So how can you tell if a supplement is covered? Check back of the label, where nutritional information is listed. If the label reads “Nutrition Facts,” then it is covered by EBT. If instead, the label reads “Supplement Facts,” that item is not covered by EBT.

Of course, all personal care, household and pet products are not covered by EBT.

To stretch your EBT dollars even further, be sure to shop in bulk and choose MaMa’s Super Saver items. These items are marked with a colorful tag throughout the store and are kept at the lowest possible everyday price. For more on nutritious, budget-friendly cooking, visit this helpful resource: http://www.leannebrown.com/. Here Leanne Brown shares free recipes to feed the family on an EBT budget of $4 per day. These are free recipes for eating well and spending wisely.

Buying large quantities? Special orders for one or more cases get a 10% discount. Perishable special orders get a 5% discount. Ask one of our staff members to place a special order today.

A discount of up to 5% is available to all MaMa Jean’s patrons 64 and older and to Military veterans with valid ID. Senior and Military loyalty members will get an instant 2.5% off their purchase and will receive an additional 2.5% when they reach 200 points. For more information on becoming a loyalty member, click here.

Sale prices or discounts have automatic precedence over senior citizen and military discounts. Some restrictions apply.

Return Policy

Mama Jean’s will refund any unopened, unexpired product within 30 days of purchase with receipt. All sales final on special orders, clearance, perishable/frozen items, CBD, HCG and cosmetics.

Mama Jean’s stands behind the quality of our products, therefore we are unable to return or exchange any products that don’t meet personal preferences.

We will offer an exchange only for like products on any produce/perishable item that doesn’t meet Mama Jean’s standards within 3 days of purchase with receipt.

SNAP & EBT

MaMa Jean’s is proud to accept EBT (Electronic Benefits Transfer), otherwise known as SNAP. This program, previously known as Food Stamps, has been put in place to offer supplemental dollars to those trying to make the best possible choices for themselves and their families. It is our hope to offer wholesome, nutritious food to every member of our community.

How can you use EBT/SNAP at MaMa Jeans?

If paying with an EBT card please use that as your first form of payment. All grocery items are covered by EBT. This includes packaged foods, perishables, fresh cheese, local meat, organic produce, and bulk foods. Beer and wine products are not covered.

All items from our deli case, packaged grab-and-go items, baked goods and salad bar items are covered. Items served hot or made to order at the deli are not covered by EBT. That means all coffee beverages, juices, smoothies, and hot items like breakfast, soups and paninis are not covered.

Most supplements are not covered by EBT. But some items, like proteins, greens and oils, can be used in the kitchen. So how can you tell if a supplement is covered? Check back of the label, where nutritional information is listed. If the label reads “Nutrition Facts,” then it is covered by EBT. If instead, the label reads “Supplement Facts,” that item is not covered by EBT.

Of course, all personal care, household and pet products are not covered by EBT.

 

Special Orders

Buying large quantities? Special orders for one or more cases get a 10% discount. Perishable special orders get a 5% discount. Ask one of our staff members to place a special order today.

Senior & Military Discount

 A discount is available to all MaMa Jean’s patrons 64 and older and to Military veterans with valid ID. Senior and Military loyalty members will get an instant 2.5% off their purchase and will receive an additional $5 off their purchase when they reach 225 points. For more information on becoming a loyalty member, click here.

Sale prices or discounts have automatic precedence over senior citizen and military discounts. Some restrictions apply.

Mama Jean's East

3530 East Sunshine
Springfield, MO 65809
(417) 429 – 1800

Store Hours

Monday- Saturday: 8am – 8pm
Sunday: 9am – 6pm

Deli Hours

Monday – Saturday: 8am – 4pm
Sunday: 9am – 4pm

Direct Deli Phone: (417) 429 – 1801

Mama Jean's South

1110 East Republic Rd.
Springfield, MO 65807
(417) 881 – 5326

Store Hours

Monday – Saturday: 8am – 8pm
Sunday: 9am – 6pm

Deli Hours

Monday – Saturday: 8am – 4pm
Sunday: 9am – 4pm

Direct Deli Phone: (417) 890 – 9738

Mama Jean's North

228 West Sunshine
Springfield, MO 65807
(417) 831 – 5229

Store Hours

Monday – Friday: 7am – 7pm
Saturday: 8am – 7pm
Sunday: 9am – 6pm

MJ's Deli Hours

Monday – Friday: 7am – 6pm
Saturday & Sunday: 9am – 3pm
Sunday Brunch: 9am – 3pm

Direct Deli Phone: (417) 865 – 3532

MaMa Jeans is always CLOSED for: Easter, Labor Day, Thanksgiving, and Christmas Day
Standard Holiday Hours for: Memorial Day, Independence Day, New Year’s Day
9:00am – 4:00pm | Holiday Deli Hours 9:00am – 3:00pm