One of the many things that makes MaMa Jean’s special is our wide variety of departments. Each one is unique and has a different role in meeting our customer’s needs. It takes a lot of work to keep up with all the ordering, stocking and cleaning each department requires. Not to mention the amount of product knowledge and skill needed to answer questions from our wonderful customers.
We thought it would be fun to give you a behind the scenes look of a day in the life of a Jeaner from each department. This month we met with Jaqui, head of our fantastic Herb & Spice department at MaMa Jean’s.
Here is a little of what she had to say:
What is your favorite part about working in Herb & Spice?
My favorite part about working in H&S is getting to see (and taste!) all of the raw ingredients we carry.
What is your Go-To Spice?
My go to spice is garlic. I put garlic in everything!
What is your favorite jar to fill?
My favorite jar to fill is the Lavender jar because it is so pretty and aromatic.
What is an exciting product in your department that doesn’t get a lot of attention?
A product that doesn’t get a lot of attention but should is the Harissa Spice Blend. It is used a lot in North African cuisine and it is packed full of flavor! You can also mix the spice blend with fresh garlic and olive oil to make a tasty condiment. It’s especially good drizzled on top of Berbere Lentil Stew!
How often do you have to re-fill the jars?
I fill jars throughout the day. Some jars such as Pink Himalayan Sea Salt, Cinnamon, and Turmeric, I fill numerous times in a day.
Describe your typical day in Herb & Spice?
A typical day starts with me dusting and straightening all 400+ jars. Then I fill any empty jars and make sure there are plenty of clean scoops to start the day. I also make sure my accessories are fully stocked and faced. At this point I either check in orders or make orders. I periodically check my department to make sure there aren’t any messes, empty jars, customers needing help, or scoops needing washed. I wash scoops 2-3 times in a normal shift. And I wipe off the herb table at least hourly, probably more though. I keep in contact with my Spice team via Google Hangouts and Gmail throughout the day as well.
Do you have any advice for storing your herbs & spices at home?
Do not store your herbs & spices in the plastic bags we provide! You will lose the essence very fast that way. Store your herbs & spices in airtight spice jars with labels, preferably not in direct sunlight.
How often should people update their spice cabinet?
I would go through your spice cabinet at least once a year. The only things that will last longer than a year are whole spices and salts.
What’s one thing you wished more people knew about your department?
I wish they would know that they can bring their own containers to fill up or buy a jar to fill up instead of using bags.